Privacy Policy

MemoriMe is currently available exclusively in the United States and Canada App Store territories. This Privacy Policy applies to users in these jurisdictions only. By downloading MemoriMe, you represent that you are located in the US or Canada.

For purposes of this Privacy Policy, ‘Personal Information’ means information that identifies, relates to, or could reasonably be linked with an individual. Under California law, this includes approximate location data. For Canadian residents, Personal Information is defined under the Personal Information Protection and Electronic Documents Act (PIPEDA).

MemoriMe stores your capsules — voice memos, photos, notes, and videos — locally on your device using Apple’s SwiftData framework. We do not have access to this data. It lives on your device and nowhere else unless you choose to send a capsule to another person.

We do not collect your name, email address, or device identifiers. We do not use analytics, advertising SDKs, or tracking of any kind.

We do not sell, rent, trade, or share your Personal Information with any third party for any purpose. We do not sell your data to advertisers, marketers, data brokers, or any other commercial entity. We do not share your data with third-party service providers except where strictly necessary for app functionality (e.g., Apple’s CloudKit infrastructure). This policy applies across all MemoriMe products and services.

When you seal a capsule, MemoriMe may capture your approximate location (city-level) and local weather as ambient context. Under California’s Consumer Privacy Act (CCPA) and similar laws, approximate location constitutes Personal Information. This data is stored only within your capsule on your device and is never transmitted to us, Apple, or any third party. You can disable location and weather capture at any time in Settings → Privacy.

MemoriMe is not directed to children under 13 years of age. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and believe your child has provided Personal Information to MemoriMe, please contact us immediately at [email protected]. If we become aware that a child under 13 has used MemoriMe, we will delete the associated data and terminate the account.

For users under 18, parents or guardians may request deletion of the minor’s account and associated data by contacting [email protected].

When you send a capsule to another person, the capsule content is stored in Apple’s CloudKit public database. We do not have the ability to read, access, or modify the contents of capsules stored in CloudKit. The data is encrypted in transit by Apple and stored under Apple’s infrastructure, not ours.

Depending on your location, you may have certain rights regarding your Personal Information:

California Residents (CCPA/CPRA): You have the right to (1) know what Personal Information is collected; (2) delete Personal Information collected from you (subject to certain exceptions); (3) opt-out of the sale or sharing of Personal Information; and (4) non-discrimination for exercising your rights.

Canadian Residents (PIPEDA): You have the right to (1) access your Personal Information; (2) request correction of inaccurate information; (3) request deletion of your information; and (4) withdraw consent for collection and use of your information.

To exercise any of these rights, please submit a written request to: [email protected]. Include “DATA REQUEST” in the subject line. We will respond within 30 days.

Capsules stored locally on your device are deleted when you delete the app or manually delete individual capsules. Capsules sent to others via CloudKit are controlled by the recipient. To request deletion of capsules you have sent, contact [email protected] with the access code, and we will attempt to coordinate deletion with Apple’s CloudKit infrastructure, though we cannot guarantee removal from recipients’ devices. Location and weather data embedded in capsules can only be removed by deleting the capsule itself.

Because MemoriMe does not require an account, most of your data — capsules, notes, photos, and recordings — is stored only on your own device and is never transmitted to us. We cannot access, export, or delete this on-device data on your behalf; deleting it yourself (or deleting the app) removes it completely.

The only data we can act on is an active shared capsule that has not yet been opened by its recipient, which is temporarily stored to enable delivery. To request removal of a pending shared capsule, contact [email protected] with the 6-character access code (or the capsule label and approximate date sent) so we can locate and delete it.

Because we do not store or have access to your capsule contents — whether locally stored or in CloudKit — we are technically unable to produce them in response to legal requests. Capsules stored locally on your device are accessible only to you and to Apple under Apple’s own legal policies. Capsules stored in CloudKit are governed by Apple’s law enforcement guidelines, available at apple.com/legal/privacy. We will notify users of any legal requests directed at us to the fullest extent permitted by law.

Subscription payments are processed entirely by Apple through the App Store. We do not have access to your payment information, App Store account details, or device identifiers at any time.

MemoriMe relies on Apple’s CloudKit and related infrastructure for data storage and delivery. We do not control Apple’s data security practices, infrastructure, or compliance measures. We disclaim liability for any unauthorized access, data breaches, or security failures resulting from Apple’s services or the acts or omissions of Apple or any other third-party service provider. For information about Apple’s privacy and security practices, visit apple.com/privacy.

Your capsules stored locally on your device persist until you delete them or uninstall the app. Capsules sent to others via CloudKit remain in Apple’s infrastructure until the recipient opens them.

If MemoriMe ceases operations, we will: (1) provide notice via in-app alert and email to [email protected] at least 30 days before discontinuation; (2) make reasonable efforts to allow users to export or retrieve content where technically possible; and (3) provide written instructions on data retrieval and retention options. We cannot guarantee recovery of unopened, unsent, or locally stored capsules after service discontinuation, as these are beyond our control or stored by Apple.

We may update this policy as the app evolves. Material changes will be communicated through an in-app notice and/or by updating the “Last Updated” date at the top of this policy. We recommend reviewing this policy periodically.

For Canadian residents under PIPEDA, the designated Privacy Officer contact is: [email protected]. You may direct privacy inquiries, complaints, or requests for access to this contact.

To the fullest extent permitted by applicable law, Caywood Creative LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from data loss, unauthorized access, or failure to comply with this Privacy Policy, except where prohibited by law. Some jurisdictions do not allow limitation of liability, so this may not apply to you.

Except for claims that cannot be arbitrated under applicable law, any dispute arising from or relating to this Privacy Policy, MemoriMe, or your use of the app shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, in Orange County, Florida or via videoconference. The arbitrator’s decision shall be final and binding. You agree that you may bring claims only in your individual capacity and not as a plaintiff in or member of a class action, collective action, or representative proceeding. The arbitrator may not combine claims of multiple parties or engage in any class or collective arbitration.

This Privacy Policy is governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles. Any disputes arising from or relating to this Privacy Policy, MemoriMe, or your use of the app shall be subject to binding arbitration as outlined above. To the extent arbitration is not available, disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in Orange County, Florida. By using MemoriMe, you consent to this jurisdiction.

If any provision of this Privacy Policy is determined to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed, and the remaining provisions shall continue in full force and effect.

This Privacy Policy, together with the MemoriMe Terms of Service, constitutes the entire agreement between you and Caywood Creative LLC regarding your privacy rights and our privacy practices. This Privacy Policy supersedes all prior negotiations, representations, and agreements regarding privacy.

For Privacy Inquiries:
Email: [email protected]
Subject Line: Include “PRIVACY REQUEST”
Response Time: Within 30 days

We will respond to all privacy inquiries within 30 days.